Shipping Policy
Shipping Policy
Contact: info@claracanada.com
Thank you for choosing Clara Canada.
We take pride in ensuring every order is prepared and delivered with precision, care, and reliability. Below you will find everything you need to know about our shipping process and delivery timelines.
Order Processing
Each order is carefully prepared before shipment to guarantee quality and accuracy.
Orders placed Monday through Friday are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or Canadian public holidays are processed on the next working day.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and carrier details.
We recommend monitoring your inbox for this confirmation so you can track your parcel’s progress from dispatch to delivery.
Delivery Time
Our orders are fulfilled through our trusted logistics partners to ensure efficient and reliable service across Canada and internationally.
Estimated delivery times are as follows:
Canada: 5–10 business days
United States: 7–14 business days
International Orders: 10–20 business days
Please note that delivery times are estimates and may vary depending on factors such as customs clearance, local courier delays, weather conditions, or seasonal demand.
Beautiful things take time. Each Clara Canada piece is worth the short wait.
Shipping Costs
At Clara Canada, shipping is free on all orders, regardless of order value or destination.
We believe in providing a seamless and transparent shopping experience, with no hidden fees or surprises at checkout.
Tracking Your Order
As soon as your order leaves our fulfillment center, you will receive an email with your tracking number and a direct link to monitor your shipment.
Tracking updates typically become visible within 2–3 days of dispatch.
If you experience any delay or irregularity with tracking, please contact us at info@claracanada.com.
Our customer support team will gladly assist you.
Shipping Origin and Logistics
All Clara Canada products are shipped directly from our authorized fulfillment centers, allowing us to deliver globally while maintaining fair pricing and responsible inventory management.
Depending on your country or province’s import and tax regulations, customs duties, provincial sales taxes, or brokerage fees may apply.
These charges, if applicable, are the customer’s responsibility and are not included in our product prices.
Unsuccessful Deliveries
If a parcel cannot be delivered due to an incorrect address, refusal, or failure to collect, it will be returned to the sender. In such cases:
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Reshipment may require additional postage.
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Refunds, if applicable, will be processed once the returned item is received and inspected.
To ensure a smooth experience, please verify your delivery address before confirming your purchase.
Order Assistance
Our team is dedicated to providing clear communication and exceptional service.
If you have any questions about your shipment, timing, or tracking, reach out to info@claracanada.com with your order number.
We are always here to help and ensure your Clara Canada experience is effortless from checkout to delivery.